Customer Support Service
We pride ourselves on our high level of customer care and this is why blue-chip companies such as Virgin Trains, the AA and WeightWatchers have chosen to invest in us for their payment acceptance needs. It is also the main reason why major trade associations such as the NMTF (National Market Traders Federation) have chosen our services in order to add value to the benefits their members receive.
We provide out of hours service and support and 95% of all technical calls are resolved in less than two minutes. We are also proud to have our own in-house, UK-based support and technical team who can be on hand for our customers 365 days per year.
The smooth running of your business is of paramount importance to us and we will fully support you by providing a number comprehensive service and support plans. Our service packages include a helpline manned by our own fully-qualified technicians plus we offer a 24-hour terminal replacement service delivered to you by our reliable courier service.
We have proven that our customer care and support team are second to none in the industry and are confident that Chip & PIN Solutions is the obvious choice for any payment solution.
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